隱私權政策
我們重視您的隱私與資訊安全。本隱私權政策旨在以清楚、可理解的方式說明：當您使用 L'AiR TAG-AI Space Guide 時，我們可能會處理哪些資料、如何使用這些資料、 何時可能與第三方服務互動，以及您可以如何管理與控制您的權限與資料。
本服務主要提供「AI 結合場域導覽」體驗：展方可透過我們的 https://seeulair.com 平台建置導覽資料並進行內容訓練；參觀者下載本 App 後，可透過現場 QR code 或辨識提示 取得導覽資訊與辨識資料，並使用 AR 掃描與 AI 物件辨識觸發互動內容（文字、圖片、影片、3D 模型等）， 以及與 AI 虛擬導覽員進行即時問答與解說互動，以個人步調取得所需資訊、提升觀展體驗。
使用本服務即表示您已閱讀、了解並同意本隱私權政策。如您不同意本政策的任何內容， 請停止使用本服務。若未成年，請在家長或法定監護人同意與陪同下使用本服務。
1. 我們蒐集／處理的資訊
本服務不提供帳號註冊或登入功能，一般情況下您不需要提供姓名、電話、電子郵件 或其他可識別個人身分的資料即可使用核心功能。因此，我們不會在正常使用流程中主動蒐集 可識別個人身分的資訊。
然而，為了啟用特定功能（例如 AR 掃描、AI 對話），您的裝置可能需要提供相關權限或資料輸入。 以下說明各類別資料的處理方式與目的。
1.1 相機使用（AR 掃描／辨識）
本服務會使用您的裝置相機進行 AR 掃描與畫面辨識，以偵測展覽相關圖像、標誌、提示圖（marker）、 展品特徵或展示元素，並在您的裝置上顯示對應的數位內容與互動入口。
- 辨識作業以裝置端即時處理為主，相機影格僅用於當下的辨識與互動呈現。
- 我們不會儲存、上傳或備份任何相機影像或影片，亦不會在背景錄影或拍照。
- 若您不授權相機權限，部分功能（例如 AR 掃描）可能無法正常運作。
1.2 使用者輸入（AI 對話互動）
本服務提供 AI 導覽／問答功能，讓您可透過文字輸入與 AI 虛擬導覽員互動。當您使用 AI 對話時， 您輸入的文字將用於即時產生回覆、解說、導覽資訊或與展覽內容相關的問答。
- 您的文字輸入可能會傳送至我們的伺服器或第三方 AI 服務進行處理，以生成回覆。
- 我們強烈建議您不要在對話內容中輸入任何可識別個人身分或敏感資訊， 例如：姓名、電話、地址、身分證字號、金融帳號、健康資訊等。
AI 回覆品質可能會受到輸入內容、展方所提供／訓練資料、網路狀態等因素影響。本服務並非為了蒐集 或建立個人身分資料而設計，請您避免在 AI 對話中分享敏感個資。
1.3 我們明確不蒐集的資訊（正常使用情境）
為了更清楚說明，本服務在正常運作下不會主動蒐集以下資料：
- 帳號密碼或登入憑證（因本服務無登入系統）
- 麥克風錄音（本服務不以錄音方式蒐集語音內容）
- 精確定位資料（GPS）
- 通訊錄或聯絡人資料
- 用於廣告投放的識別碼（例如廣告識別碼）或行為追蹤用資料（本服務不使用第三方廣告聯播網）
2. 我們如何使用資訊
我們僅在提供本服務功能所必需的範圍內處理資訊，並以「最小化蒐集／最小化傳輸」為原則。 我們不會將資訊用於廣告投放、廣告受眾建立或不相關的行銷用途。
可能的使用目的包含但不限於：
- 提供 AI 對話互動、導覽解說與問答回覆
- 啟用 AR 掃描與辨識（以裝置端處理為主）
- 改善服務品質與使用體驗（例如穩定性、錯誤修正、效能改善）
- 維運服務可用性、可靠性與安全性
- 防止濫用、惡意行為或安全威脅
3. 第三方服務與資訊分享
我們不會出售、出租或交易您的資訊。我們也不在本服務中使用第三方廣告聯播網進行廣告投放。
為了提供 AI 對話功能，您的文字輸入可能由第三方 AI 服務處理。第三方可能依其自身的隱私政策 與資料處理規範進行處理。請您避免在 AI 對話中提供敏感個人資訊。
除非符合以下情形，否則我們不會與第三方分享您的資訊：
- 經您明確同意
- 依法令、法院命令、主管機關要求或其他法律程序所需
- 為保護本服務、使用者或公眾的權利、財產或安全所必要
- 為調查或防止疑似濫用、詐騙、攻擊或其他不當行為所必要
4. 權限說明
本服務可能要求裝置權限以提供完整功能。您可隨時於裝置系統設定中調整或撤銷權限。
本服務可能會要求的權限：
- 相機：用於 AR 掃描與辨識（以裝置端即時處理為主；不儲存相機影格）
本服務不會使用的權限（正常使用情境）：
- 麥克風
- 定位
- 聯絡人／通訊錄
5. 資料保存（Retention）
我們僅在達成本政策所述目的所需期間內保留資訊，並採取合理措施在不再需要時刪除或匿名化。
- 本服務不會保存任何相機影像或影片影格。
- AI 對話文字可能因服務設計而在必要範圍內保存，用於提供服務、改善品質與防止濫用， 並以合理安全措施保護。
6. 資訊安全
我們採取合理的技術與組織性措施保護資訊，防止未經授權的存取、揭露、竄改或毀損， 可能包含存取控制、權限管理、最小化存取等措施。
但任何傳輸或儲存方式皆無法保證 100% 安全。我們會持續提升安全性， 也建議您妥善保護您的裝置、系統與網路環境。
7. 兒童與未成年人隱私
本服務並非以兒童為主要對象。如您為未成年人，請在家長或法定監護人同意下使用本服務。 我們不會在知情情況下蒐集兒童的個人資料。
8. 本政策的變更
我們可能因服務調整、營運需求或法規要求更新本隱私權政策。更新後內容將公布於本頁面， 並更新「最後更新日期」。建議您定期查閱，以了解最新內容。
9. 聯絡我們
若您對本隱私權政策有任何疑問，或想就隱私相關事項與我們聯繫，請使用以下方式：
KingOne Interactive Technology
Email: global@kingone-design.com
Privacy Policy
KingOne Interactive Technology values your privacy. This Privacy Policy explains how information may be processed when you use L'AiR TAG-AI Space Guide. We aim to be transparent and to handle information responsibly and only to the extent necessary to deliver the Service.
The Service is designed to provide an AI-enhanced on-site guidance experience. Exhibitors may build and train content through our platform at https://seeulair.com. Visitors can scan on-site visual cues (e.g., markers, signs, exhibits) to trigger digital content such as text, images, videos, or 3D models, and can ask questions in real time through an AI guide to obtain contextual information at their own pace.
By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Service. If you are a minor, please use the Service with consent and supervision of a parent or legal guardian.
1. Information We Process
The Service does not provide account registration or login features. You are not required to create an account or submit personal profile details to access core functions. Accordingly, we do not actively collect personally identifiable information (such as your name, phone number, or email address) as part of normal use.
Depending on how you interact with the Service, certain information may be processed to enable specific features. The sections below describe what may be involved and why.
1.1 Camera Access (AR Scanning / Recognition)
The Service uses your device camera to support AR scanning and on-screen recognition. This enables the Service to detect exhibition-related visuals, markers, signs, or display elements and present corresponding digital content on your device.
- Recognition is performed locally on your device.
- Camera frames are used only for real-time recognition and interactive display.
- We do not store, upload, or back up any camera images or video.
If you do not grant camera permission, some features (such as AR scanning) may not function as expected. The Service does not record videos, take photos, or save camera frames as part of recognition.
1.2 User Input (AI Chat Interaction)
The Service provides an AI chat feature for interactive guidance. When you use the AI chat feature, the text you enter is used to generate real-time responses, explanations, and guidance.
- Your text input may be transmitted to our servers or a third-party AI service for processing in order to generate responses.
- We recommend that you do not enter any personally identifiable or sensitive information in the chat (e.g., name, phone number, address, ID numbers, financial data, or health data).
AI responses may vary based on your input, exhibitor-provided/trained content, network conditions, and other factors. The AI chat is not intended for collecting identity information. Please avoid sharing sensitive data in chat messages.
1.3 Information We Do Not Collect (Normal Operation)
For clarity, the Service does not collect the following types of information as part of normal operation:
- Account credentials (because there is no login system)
- Microphone audio recordings
- Precise location data (GPS)
- Contacts or address book data
- Advertising identifiers for ad targeting (we do not use third-party ad networks)
2. How We Use Information
We use information only as necessary to provide the Service and support its intended features. We do not use information for advertising profiling or unrelated marketing purposes. Specifically, we may use information to:
- Provide AI chat interactions and guidance responses
- Enable AR scanning and recognition features (processed locally on-device)
- Improve service quality and user experience (e.g., stability and performance improvements)
- Maintain and operate the Service reliably
- Help prevent misuse, abuse, fraud, or security threats
We aim to minimize the amount of information processed and to limit processing to what is required to deliver the Service.
3. Sharing of Information and Third-Party Services
We do not sell, rent, or trade your information. We do not use third-party advertising networks within the Service.
To provide AI chat interactions, your text input may be processed by third-party AI services. Such third parties may handle data according to their own policies. We encourage users to avoid providing sensitive personal information in AI chat messages.
We do not share your information with third parties except under the following circumstances:
- With your explicit consent
- When required by law, regulation, court order, or government authorities
- When necessary to protect the rights, safety, and security of the Service and its users
- When necessary to investigate or prevent suspected misuse or abuse of the Service
4. Permissions
The Service may request certain permissions to function properly. You can control permissions through your device settings at any time.
The Service may request the following permission:
- Camera: Used for AR scanning and on-screen recognition (processed locally; no storage of camera frames)
The Service does not use the following permissions (normal operation):
- Microphone
- Location
- Contacts
5. Data Retention
We retain information only for as long as necessary to provide the Service and to fulfill the purposes described in this Privacy Policy.
- The Service does not store any camera images or video frames.
- AI chat text input may be retained depending on service design. If retention is necessary, it will be used only for providing and improving the Service, and protected with reasonable security measures.
When information is no longer needed, we take reasonable steps to delete it or anonymize it where appropriate.
6. Security
We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls and other safeguards designed to protect information.
However, no method of transmission or storage is 100% secure. While we strive to protect information, we cannot guarantee absolute security. Users should also take precautions to protect their devices and networks.
7. Children’s Privacy
The Service is not intended for children. If you are a minor, please use the Service with consent from a parent or legal guardian. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time due to service changes, operational needs, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, or if you would like to contact us regarding privacy-related matters, please contact:
KingOne Interactive Technology
Email: global@kingone-design.com